Currently, we have obtained some certifications and professional test reports for certain countries. If you need them, you can contact our sales staff to obtain them.
What is the return and exchange policy?
Due to the complex structure and special nature of our company's products, if there are quality issues, the products must be returned to the factory for repair or replacement.
Is there a charge for samples? How can I get them?
Due to the high value of the products, if customers need samples, they can be customized according to customer requirements, but a fee is required for purchase.
Is your company a factory or a trader?
We are a professional manufacturer of intelligent lighting lifters and industrial lighting products with 20 years of experience.
How long is the delivery time?
It mainly depends on the quantity and complexity of the customer's order. For standard products, we usually have a small amount of inventory.
Is there a minimum order quantity (MOQ)?
There is no MOQ requirement for regular standard products, but there is a certain MOQ requirement for customized products.
Do you support customization (such as OEM)?
We support customization or OEM. The minimum order quantity depends on the conditions of the required products. For example, if you need to change the color, the minimum order quantity is over 100 units. If you have any needs, please contact our sales staff.
